CUSTOMERS of British Airways Holidays, one of the UK’s leading tour operators, rank the elegant 5-star Table Bay hotel in the V&A Waterfront as among the best in the world. The sought after British Airways Holidays Customer Excellence Awards 2022 are based on feedback from travellers who rate their hotel experience out of five stars across categories such as location, service and value for money.
The accolade also recognises facilities and customer experiences offered by hotels around the world. Because the feedback is unsolicited, the awards are trusted.
Reviews are collected from genuine customers via Feefo, an independent and impartial third-party company. Customers are asked to score hotels based on location, service, cleanliness, and sleep quality, as well as provide an overall score out of five stars.
British Airways Holidays gathered over 67 000 independent reviews has awarded 540 Customer Excellence Awards across the globe to recognise their top-rated hotels for 2022.